Border Gold Services
Let us help you either sell or buy gold and other precious metals
Dealing with Border Gold when buying gold, silver or other bullion is made secure, simple, and safe. Whether a client calls from Canada or the US, BGC guarantees to keep your information secure.
One of the most important aspects of our business is being able to provide American customers with a secure bullion transaction outside of the United States. American customers are able to privately buy gold from us and have it stored here in Canada.
BGC is available to buy or sell gold and other precious metals anytime during its operating hour's toll free at +1 888.312.2288 or locally here in Greater Vancouver at +1 604.535.3287. The traders at BGC are knowledgeable and up to date on news that affects the precious metal markets. They welcome your calls to discuss which gold bullion products are best suited for you and when you might be most comfortable making your purchase.
Buy Gold and Bullion From Us
Buy gold and other precious metals – the process:
BGC likes to make purchasing bullion as simple as possible for its clients. A client is able to call BGC and book a transaction within a matter of minutes.
The first step is for the client to call. Unfortunately, clients are unable to book a transaction over email or voicemail. A client must speak directly with a trader. On the phone, a trader will walk you through the process of booking an order, whether you're looking to buy gold or silver.
Booking a transaction and making Payment:
A booked transaction is when a client commits to a deal at a given price with a trader. This is also referred to as "locking in a rate." Please note BGC has a zero-cancelation policy.
Once a rate is locked in, customers are expected to honour that deal. This is because when a client books an order with BGC, BGC will purchase product for them in the company's name. If the client walks away from a deal BGC is left holding the bullion. BGC is then vulnerable to movements in the market. For this reason, BGC reserves the right to refuse booking a transaction and will not book a transaction for a client who has walked away from a deal in the past.
When a transaction is booked with a trader a confirmation email is sent shortly thereafter. Clients are allowed 3 business days (72 hours) to make payment on booked transactions. It is imperative that payment is made promptly after booking a transaction. For Canadian clientele, payment is accepted in the form of a personal cheque, a bank draft, or bank wire.
If a client is a fellow Royal Bank of Canada (RBC) customer, they may arrange a RBC branch to branch transfer directly from their account to ours.
For American customers, payment can be made in the form of a money order, cashier's cheque, personal cheque, or bank wire. Bank wires may be sent directly to BGC's Bank of America account.
Both our Canadian and US customers may make payment in either US or Canadian dollars. BGC offers competitive prices in both of the respective currencies.
For internal compliance purposes, to book an order a client must provide one of our traders with a name, address, and contact information. BGC requires government issued photo ID on all booked transactions and verification of the ID must be made by faxing or emailing a copy. For further explanation of ID requirements BGC traders will be happy to assist you.
Shipping / Storage / Hold for Pickup:
Once funds for a payment have cleared, BGC can ship the client their items, move the items into storage in Canada, or arrange for the client to
pick up their items. All of the three options are available to clients in the US and Canada, and the optimal solution is the one which best suits the client's needs.
The length of time given before an item is shipped depends on the time required for a customer's funds to clear and availability of product
If a client specifies that they would like to pick up their metals in person we will waive the storage fee only if the client is able to arrange pick up within one month of making payment.
It is also important to note that BGC does not store gold or silver s at their retail location. For this reason, BGC requires a client to give 10 business days' notice in order to take delivery on their holdings.
Sell Gold and other Bullion To Us
Sell gold and other precious metals – the process:
Regardless of which gold or silver coins or bars you possess, Border Gold will buy them. A customer does not need to have originally bought from BGC in order to sell to us.
Although, BGC does not list purchase prices for all minted world coins or certain bar weights, a client may call any time to inquire how much BGC will pay for a certain item.
We buy almost all world coins and bullion bars in any quantity or form.
Selling to BGC and Booking a rate:
Selling gold and silver bullion to BGC can be done in a very similar fashion to when a client purchases bullion from BGC.
Again, the process begins with a client calling to book a rate with a Border Gold trader.
Once the rate is established and the client has locked in a price, the client may either ship their gold/silver to us or make a delivery to BGC in person. Please be advised that once a client has locked in a rate with a trader they are committing themselves to a deal.
BGC continues to offer one of the most competitive spreads between buy and sell prices of gold and silver products in the precious metals industry because their clients honour their deals. BGC then does not have to worry about clients walking away from any booked transactions.
Ship to us / Sell from storage
A client has two options regarding how to get their bullion to BGC, which they committed to selling. The client may either (1) arrange shipping themselves, or (2) have BGC arrange the shipping and insurance for them.
If a client chooses to have BGC arrange shipping/insurance for them, a client can call with the dimensions of the box they are going to ship the product in when speaking with a trader. Shortly after booking the transaction BGC will email out the shipping waybill which the client can attach to the parcel and take to the pre-specified courier.
A client may instantaneously sell any bullion which they are storing with us during our operating hours.
Issuance of Funds
BGC can issue a company cheque by mail, or can arrange to have it deposited into a client's bank account at select Canadian banking institutions.
Clients are also able to receive funds via bank wire – for payments to any Major US or Canadian Banking Institution they wish. Please be advised that we will deduct from the total payment the wire fee that our bank charges us.
A fee that a client is charged for receiving a wire depends on what they have negotiated with their bank and any fee taken by an intermediary bank in transit.
If a client visits our retail location, just south of Vancouver, BC, they are able to receive funds in cheque or cash form.
Payment is available in both US and Canadian dollars.