Frequently asked questions

Order online at any time, or call us at 1-888-312-2288 during business hours. You can also buy in person at our Surrey store.

Prices update live with the market throughout the day. When you review your order at checkout, your prices are locked for 5 minutes. Once you place the order, the price is final, whatever the market does afterward.

The minimum order is $250. Online orders go up to $450,000; for larger orders, please call us. Limits are in your order's currency.

Canadian and US dollars. You can switch between CAD and USD at the top of any page.

Prices never include tax. Most gold, silver and platinum bullion carries no GST/HST in Canada. Items that do carry GST say so on their product page, and tax shows as its own line at checkout. In the US, rules vary by state.

Yes, qualifying gold and silver bullion can be held in a registered account. See Registered Savings.

Visitors from any country can buy, but we deliver to Canada and the United States only. Storage is open to all clients.

We consistently offer some of the most competitive prices in the industry. If you see a better landed price elsewhere, call us at 1-888-312-2288 and we will do our best to find a solution.

• Wire transfer, sent through your bank's wire service. A $15 wire fee applies to orders under $10,000. Paying from your online banking? Choose Online banking below.
• Online banking (bill payment) through your bank (Canadian dollars): RBC, Scotiabank, BMO, TD, ATB, and Central 1 credit unions in BC and Ontario. If your bank does not list us as a payee, you can send an Interac e-Transfer instead (CAD orders up to $20,000). Several e-Transfers are fine if your bank has a daily limit; put your order number in the message.
• Cheque, bank draft or money order. Cheques are held 5 business days to clear, Canadian or US.
• Credit card (Visa and Mastercard), Apple Pay and Google Pay on orders up to $6,500. Card and prices are 4 % above the wire price.
• In store: cash and debit. We accept cash in limited amounts per transaction. Cash transactions over $10,000 require a large cash transaction report under FINTRAC rules.

Within 1 to 3 business days after your payment clears. Orders over $5,000 ship overnight. If shipping is delayed, we post a notice on the site.

Free, fully insured shipping on orders of $1,000 or more. Below that, $30 on CAD orders and $25 on USD orders. See Shipping.

Yes. Every shipment is guaranteed and fully insured while in transit, and you get a tracking number. Parcels are plain and unmarked. Someone must be there to receive and sign for it.

Yes, free, at our Surrey store. Choose pickup at checkout.

Yes, in a Brink's vault, fully insured. See Storage.

Call us for a live quote and lock your price. Then bring your metal to our Surrey store or ship it to us the same day. We can provide an insured shipping label at cost. Once your metal arrives and is verified, we pay you promptly. See Sell to Us.

Gold, silver, platinum and palladium bullion, including coins and bars from refiners on the LBMA Good Delivery List. Our buy price is shown on every product page.

Yes. Deep scratches, dents or bends can lower what we pay. Keep bullion in its original packaging and store it safely.

As a dealer in precious metals, we are registered with FINTRAC and follow Canada's anti-money-laundering rules. We may ask new customers, and some orders, for ID before an order ships.

Yes. We never share client information unless the law requires it.

Border Gold is one of the Royal Canadian Mint's largest direct distributors in Canada. Most of our products come directly from the Royal Canadian Mint, other government mints or established refiners. Anything we buy over the counter is checked for quality, purity and authenticity.

The Royal Canadian Mint does not sell bullion directly to the public. Its direct distributors buy directly from the Mint and sell to the public. Becoming one takes a long track record and proven business capacity.

The current market price for one troy ounce of gold, silver, platinum or palladium. See today's gold price and silver price.

The amount above spot that a coin or bar costs. It covers refining, minting, shipping and distribution.

The difference between what a dealer sells for and buys for. It reflects how easy an item is to trade.

Both hold their metal value. Bars often come in larger sizes with a lower cost per ounce; coins from government mints are widely recognized.

Buy from an established dealer. Check weight, size and the quality of the engraving and finish.

Geopolitical events, central bank policy, interest rates, currency moves, and jewellery, industrial and investor demand.

Every investor is different, so please speak to your financial adviser. Many advisers suggest a small share of total holdings.