FAQ

Bill Payment – Bill pay is currently available for clients of: RBC, Bank of Nova Scotia, BMO, Alberta Treasury Branch, and Credit Unions under the Central1 Umbrella (BC and Ontario). Just search the Payee Name: Border Gold and use your 6 Digit account number assigned by BGC (Canadian dollars only).

Credit Cards (Online Orders Only) – BGC accepts Visa, MasterCard, American Express, and Discover. All credit card transactions must be verified with a valid piece of government-issued ID before orders are processed and shipped.

Bank Drafts/Money Order/Cashiers Check – BGC accepts bank drafts issued by any major Canadian or US bank. BGC reserves the right to verify all bank drafts provided as payment. BGC also accepts USPS or Canada Post money orders. Please be sure to include the contact information of the issuing bank to facilitate any verification processes that may be deemed necessary, particularly if making payment in person and taking immediate delivery of the product is required.

Personal/Company Cheques – If the cheques are drawn from a Canadian financial institution, they are held for a minimum of 7 business days for clearance. If cheques are drawn from a US financial institution, they are held for a minimum of 10 business days for clearance. BGC does not accept cheques drawn from other foreign institutions.

Bank Wires – BGC accepts bank wires from any financial institution. Please contact us for further details on arranging for wire payments.

Cash (At our Retail Location outside of Vancouver) – If cash purchases exceed $10,000 CAD, a large cash declaration form must be completed as per regulations of FINTRAC, the government agency that monitors Money Laundering and Terrorist Financing in Canada.

Debit (At our Retail Location outside of Vancouver) – Note that debit cards have a daily transaction limit; please ensure your limit is above your payment requirements.

Clients can call to place an order and arrange to either deliver the metals in person or ship them to us. Shipping can be arranged through the client’s own means or through BGC’s secure and insured service. Cost will vary based on the weight and value of the items sold. For more information, please refer to our storage options services section.

BGC accepts and issues Canadian and US dollars only.

Our prices page displays the current rates, which are updated live to reflect current market conditions. Clients may call to place an order to buy and lock in a specific price and quantity or ordering online. When locking in a price, both parties agree to execute at the market price at the time the order is placed.

By locking in the price, clients agree to pay that price regardless of any changes to the price of the product thereafter. Clients can arrange for delivery, pick up in-store, or transfer to storage. Clients must immediately arrange for payment and delivery to BGC via any of our acceptable payment methods.

Alternatively, if based in Vancouver, clients are invited to visit our retail location and transact based on the live price at the time. Further arrangements may be made for delivery and storage options.

Our prices page displays the current rates, which are updated live to reflect current market conditions. Clients may call to place an order to sell and lock in a specific price and quantity. By locking in the price, clients agree to sell at that price regardless of any changes to the price of the product thereafter.

For sell orders placed over the phone, clients must lock in the price and quantity and either deliver the product in person (the Client or a representative) or ship the product to BGC. If necessary, BGC can provide an expedited and insured shipping service to our location. Cost for this varies depending on the weight and value of the products sold. Please contact us for further details. Regardless of which method of delivery is chosen, items must arrive at BGC within 3 business days from time of order.

Cash (In Store Only – Greater Vancouver location)

Cheques – BGC can issue a company cheque which can be received in store, mailed to the client, or deposited to a client account with select Canadian banking institutions.

Bank Wire – For payments to any major US or Canadian Banking Institution. Please be advised that BGC will deduct from the total payment the wire fee charged by our bank. A fee that a client is charged for receiving a wire depends on what they have negotiated with their bank.

There is no sales tax on pure gold, silver, or platinum. In particular, if the purity of the coin is greater than 0.995, then it is exempt from sales tax.

BGC does provide and can arrange storage for their customers. For more information, click here.

We buy and sell Gold, Silver, Platinum, and Palladium bullion products.

BGC strongly recommends clients consult with their financial and investment professionals when making investment decisions. Gold and silver serves as a hedge against other financial assets and a potential decrease in currency value. Many investment advisors suggest holding a small portion of your total portfolio in precious metals.

BGC strongly recommends clients consult with their financial and investment professionals when making investment decisions. We sell bullion products for the purpose of investing in precious metals, so the difference in premium between coins and bars will be slight. However, bars often come in larger sizes, allowing for lower cost per oz and tighter spreads (difference between buy and sell prices).

The price is set via the London gold fix that occurs twice a day in the London bullion market. There are 15 financial institutions that participate in the fixing, effectively balancing their gold positions between each other. The result produces a standardized gold price, hence “the fix”.

The spot price reflects the current price, per oz, of a gold or silver contract traded electronically over the counter in exchanges worldwide.

Gold and silver are considered hard assets because they are recognized, tangible stores of wealth that are easily transferred and transported.

Each person will have different storage needs. We offer a comprehensive storage service with our partner, The Brink’s Company, for those who prefer the security of a dedicated storage program and facility.

Border Gold is a long-standing direct distributer of the Royal Canadian Mint. As such, most of our products come directly from RCM, other government mints, or established refiners. Any items purchased by BGC over the counter is thoroughly reviewed for quality, purity, and authenticity.

BGC strongly recommends clients consult with their financial and investment professionals when making investment decisions. Each country has its own legislation and duties regarding the importation of precious metals. If the landed price of bullion is attractive to a client, purchasing from a dealer outside of one’s country of residence should not be a problem. At BGC, outside of Canada, we have clients from all over the world, including the United States, Europe, and Asia.

The number one factor is purchasing from a reliable dealer. Knowledgeable staff will be able to prevent the trade of suspect bullion. Otherwise, look for accurate dimensions and weight, along with the precision and cleanliness of engravings on and finishing of the bar.

The price of gold and silver is influenced by geopolitical events, global central bank policies, jewelry & industrial demand, and investor demand.

Demand for gold rises when there is financial uncertainty in the markets, geopolitical risk, and many other instances where there is a need for a tangible, recognized store of wealth.

Yes. All of our shipments are sent with full tracking and insurance to ensure safe delivery.

The condition of a bullion item will affect its value. While we recognize precious metals are easy to scratch, discounts will be made for items that exhibit large gauges, dents, or are bent out of shape. For this reason, we recommend keeping bullion items in their packaging and to store these in a safe and secure location.

Paper gold are assets that are derived from the value of physical gold and are a way to participate in the price action of gold without having to hold onto any physical assets. These instruments, such as gold ETFs, serve a different purpose than physical gold, as they are mainly used as instruments for trading price volatility as opposed to a physical store of wealth.

In Canada, gold and silver are tax exempt at time of purchase. In the USA, different states have different taxes when it comes to the purchase of precious metals. Please be sure to consult with the necessary parties before purchase.

You may purchase gold and silver for an RRSP or TFSA. Please click here to learn more.

Gold and silver are generally purchased on a per oz (troy) basis. We offer a variety of sizes to help accommodate nearly any dollar amount.

Yes, we purchase any bullion that is manufactured by a refiner on the LBMA Good Delivery List.

BGC strongly recommends clients consult with their financial and investment professionals when making investment decisions. Though different investors have different needs, general sentiment found throughout the industry is around 5% of total holdings.

Both are sources for providing bullion to the markets. Usually a Mint is the bullion producing arm of a government, while a refinery can be a large company that manufactures bullion. Either way, so long as the entity is on the LBMA Good Delivery List, the bullion products would be recognized by established dealers internationally and command fair market prices.

BGC strongly recommends clients consult with their financial and investment professionals when making investment decisions. The largest risk is usually the authenticity and transport of items. Purchasing from an established dealer such as BGC allows you to purchase with peace of mind in regard to the source of your metal, and items are protected in transit with full insurance until they are signed for.

A gold ETF is a financial instrument used to own gold as an investment. Please see above regarding paper gold.

BGC strongly recommends clients consult with their financial and investment professionals when making investment decisions. Each investor has different priorities; however, a longer-term approach considering larger macroeconomic factors will help remove some of the noise and volatility seen on a daily basis.

BGC strongly recommends clients consult with their financial and investment professionals when making investment decisions. As with any investment, gold is an asset that is subject to the volatilities of the market.

Border Gold Corp. is one of Canada’s leading precious metals dealers. Over the years, BGC has demonstrated its capacity as a transparent and forthright company has become one of the largest direct distributors for the Royal Canadian Mint. BGC has a commitment to the quality of the bullion it sells, and the quality of service provided to our clients. As such, we strive to consistently offer some of the best pricing in the industry, fast turnaround time for shipping, and personalized service.

Premiums represent the added real cost above the spot price when purchasing a piece of bullion. They represent the cost of factors such as mining, refining, shipping, and economies of scale when purchasing a physical oz of a precious metal.

As with any asset, there are countless buyers and sellers that make up the market. The buy and sell prices represent the prices at which market buyers and sellers are ready to purchase or sell an asset. The difference between the buy and sell prices is generally known as “the spread” and represents the liquidity of an asset.

We convert prices directly at spot, so it is best to pay in whichever currency is most convenient for you.

Our website operates 24 hours a day, 7 days a week and is fully e-commerce capable. Clients may purchase directly from the website at any time. Please be advised that these transactions are considered equivalent to a trade over the phone and are locked in and finalized once the sales order is sent.

We offer insured shipping labels at cost for clients who wish to sell us metal.

As the Royal Canadian Mint does not sell directly to the public, its Direct Distributors are trusted partners authorized to purchase directly from the RCM and sell to the public on their behalf. Companies must prove longstanding business capacity and infrastructure to become a Direct Distributor. Border Gold is one of the largest and longest standing independent Direct Distributors for the RCM.

While we have no minimum, our shipping fee, inclusive of full insurance, is a flat rate of $30.

Client information is always kept private and confidential. We do not distribute nor release any client information unless legally required to.

We offer some of the lowest prices in the industry. As such, our landed cost for bullion is often cheaper than many dealers who may offer free shipping at lower price thresholds. We are always happy to price match and beat the landed cost of any product and welcome a phone call at 1-888-312-2288 to find a solution.