Privacy Policy

Border Gold Corp. ("Border Gold", "we") respects your privacy. This policy explains what personal information we collect, why we collect it, and how we protect it. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

We never sell, rent or trade your personal information.

• Contact details: your name, address, email and phone number.
• Order details: what you buy or sell, prices, payment method and delivery choice.
• Identity information: the details we must collect to confirm who you are, as the law requires for precious metals dealers.
• Account details: your sign-in email and security settings, if you open an account. Your password is stored only in a protected, scrambled form.
• Messages: what you send us through the contact form, by email or by phone.
• Website data: your IP address, browser type and the pages you visit.

We do not see or store card numbers. Card payments are handled by our payment processor, Moneris.

• To process your orders, payments, deliveries, pickups and storage.
• To buy metal back from you and pay you.
• To confirm your identity and meet our legal duties.
• To answer your questions and give you support.
• To protect your account and prevent fraud.
• To show prices in your currency and improve our website.
• To send you news and offers, only if you agree. You can stop them at any time.

We use your information only for the purpose we collected it for, or as the law allows.

Border Gold is registered with FINTRAC (the Financial Transactions and Reports Analysis Centre of Canada) as a dealer in precious metals and stones. Canada's anti-money laundering law requires us to confirm the identity of some customers, keep certain records, and report certain transactions to FINTRAC. We do this as the law requires, and only as far as it requires.

By placing an order or giving us your information, you agree that we may use it as this policy describes. You can withdraw your consent at any time by emailing us. We may not be able to complete a purchase without the information it needs, and we must keep records the law requires.

We share your information only with service providers that help us run our business:

• payment processors and banks
• shipping carriers
• our storage depository
• our accounting and order system
• website hosting, email and analytics providers

They may use your information only to provide their service to us, and must protect it.

We also disclose information when the law requires it, for example to FINTRAC, or in answer to a court order or other legal process.

Our website and its database are hosted in Canada. Some service providers, for example for email or analytics, may store or process information outside Canada, mainly in the United States. There, it may be accessible to that country's courts and authorities under its laws.

We keep your information only as long as we need it for the purposes above, or as long as the law requires. Records we must keep under anti-money laundering law are kept for the required time. When we no longer need information, we delete it or make it anonymous.

Cookies are small files your browser stores. We use them to:

• remember your currency choice (CAD or USD)
• keep you signed in and protect your account
• understand how visitors use our site, through Google Analytics

Google Analytics tells us which pages are visited and how people find our site. It does not tell us who you are. You can opt out with Google's opt-out browser add-on, at tools.google.com/dlpage/gaoptout.

We do not show ads on our site, and we do not use advertising cookies.

Most browsers let you refuse cookies. If you do, some parts of the site, such as signing in, may not work.

We use security measures that fit how sensitive the information is. Examples are encryption, two-factor sign-in, and limiting access to staff who need the information to do their job. No system is perfectly secure, but we work to keep your information safe.

If a breach of security creates a real risk of significant harm to you, we will tell you and the Privacy Commissioner, as the law requires.

You can ask to see the personal information we hold about you, and ask us to correct it if it is wrong. Email us and we will reply within 30 days.

Our site links to other websites. Their privacy practices are their own. Please read their policies.

We may update this policy from time to time. The date at the top shows when it last changed. If we make a major change to how we use your information, we will post a notice on our site.

For any question about privacy, or to see, correct or withdraw consent for your information, email orders@bordergold.com or write to: Border Gold Corp., Attn: Privacy, Unit 20, 2215 160th Street, Surrey, BC V3Z 9N6, Canada.

If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).